Terms & Condition

Terms & Conditions

Effective Date: 20 October 2026

Welcome to Sarvottam Paints. Our website is designed to help you explore our paint products, discover colours, learn about different finishes, and find useful information for your next painting project.

These Terms & Conditions explain how you may use our website, what you can expect from the information and services we provide, and the responsibilities that come with using them.

By accessing or using https://sarvottampaints.com, you agree to these terms. If you do not agree, please discontinue using the website.

1. About Sarvottam Paints

Sarvottam Paints Industries Limited is a Nepal-based paint manufacturer offering decorative paints, primers, enamels, waterproofing products, and other painting solutions.

Our website provides information about our company, products, available colours, application methods, and related services. It also allows visitors to contact our team and subscribe to email updates.

You can browse our website and use its general features without registering or creating an account.

2. Using Our Website

We welcome visitors who wish to learn about our products, explore colour options, or contact us for information.

When using our website, we ask that you do so responsibly and in accordance with applicable laws.

You must not:

Attempt to gain unauthorized access to our website or its systems.
Interfere with the website's performance, security, or availability.
Submit false, misleading, harmful, or unlawful information through our forms.
Use automated tools to disrupt our services or extract protected content without permission.
Copy or commercially distribute our website content without authorization.

We may restrict access or take appropriate action if the website is misused.

3. Product Information

We work to keep the product information on our website accurate, helpful, and up to date.

Our product pages may include descriptions, specifications, available shades, coverage details, application instructions, packaging sizes, and other technical information.

However, paint formulations, packaging, specifications, and availability may change as our products develop.

Please keep the following in mind:

Product photographs are provided for reference and identification.
Actual paint colours and finishes may differ from what appears on your screen.
Coverage depends on the surface, preparation, application method, and surrounding conditions.
Certain products, shades, or pack sizes may not be available at every dealer.
Instructions printed on the product packaging and official technical documents should be followed when using our products.

For specific technical advice, we recommend contacting our team or an authorized Sarvottam Paints dealer.

4. Colour Exploration and Digital Tools

Choosing the right colour is an important part of any painting project. Our website offers digital colour collections and related features to make that process easier.

These tools help you explore shades, compare options, and keep track of colours you may wish to use.

Colour Representation

We make reasonable efforts to display colours accurately. However, the colour you see on your device may not be identical to the final painted surface.

Differences can occur because of screen brightness, display calibration, device settings, lighting, surface texture, and the type of paint used.

For the most accurate colour selection, we recommend checking a physical shade card or paint sample before making your final decision.

Temporarily Saved Colours

For your convenience, our website allows certain colour selections to be saved directly in your browser.

This means:

Your selected colours may remain available for up to 30 days.
The information is stored locally on your device.
You do not need to create an account to save or revisit colours.
The browser-based colour-saving feature does not send your saved selections to our servers.
You can remove saved colours by clearing your browser's website data.

Saved colours may disappear earlier if you clear your browsing data, use private browsing, switch devices, or change browser settings.

Because this feature depends on your browser, we cannot guarantee that locally saved colours will always remain available for the full 30 days.

5. Contacting Sarvottam Paints

Our website includes a contact form so you can get in touch with us regarding products, colour choices, dealership inquiries, business matters, or general questions.

When completing the form, you may be asked to provide your name, email address, phone number, and message.

We use the information you submit to receive, understand, and respond to your inquiry. Depending on the nature of your request, your message may be forwarded to the appropriate member of our team.

Submitting a contact form does not create a website account or register you for any service.

We do not sell personal information submitted through our contact form.

Information submitted through the form may be handled by the website, email systems, or service providers necessary to deliver and respond to your message.

6. Email Subscriptions

From time to time, we share information about new products, colour inspiration, company announcements, promotional activities, and other updates.

If you would like to receive these communications, you can voluntarily subscribe using the email subscription form on our website.

By subscribing, you give us permission to send these updates to the email address you provide.

You are free to unsubscribe whenever you wish. You can do this through an unsubscribe option included in our promotional emails, where available, or by contacting us directly.

We use subscriber email addresses for the purpose of delivering the communications requested and do not sell or rent subscriber information to third parties.

7. Privacy and Information Handling

Your privacy matters to us.

Our website does not require users to register, log in, or maintain personal profiles to access product information and colour exploration features.

The colours you choose to save are kept locally in your browser for up to 30 days, rather than in a personal account on our website.

We receive personal information only when you choose to provide it through features such as our contact or email subscription forms.

That information is used for the relevant communication or subscription purpose.

Technical information may also be processed by website hosting, security, email, and other service providers as part of normal website operations.

We take reasonable steps to safeguard the information handled through our website. However, no internet-based system can guarantee complete security.

Further details about how information is handled should be read alongside our Privacy Policy.

8. Ownership of Website Content

The Sarvottam Paints website contains content developed, created, or licensed for our business.

This includes our company name, logo, trademarks, product photographs, descriptions, graphics, colour collections, designs, and other website materials.

These materials are protected by applicable intellectual property laws.

You are welcome to browse and refer to our content for personal or informational purposes.

However, you may not reproduce, modify, distribute, republish, or commercially use protected materials without our permission, unless permitted by law.

Our brand identity must not be used in a way that falsely suggests an official association, endorsement, or partnership with Sarvottam Paints.

9. Links to Other Websites

You may occasionally find links to third-party websites, social media pages, or external resources on our website.

We provide these links to help visitors access relevant information.

External websites operate independently and may have their own terms, privacy policies, and practices.

While we aim to share useful links, we are not responsible for the content, security, availability, or activities of websites operated by others.

We encourage you to review the relevant policies before using any external service.

10. Website Availability

We make reasonable efforts to keep our website available, secure, and functioning properly.

There may nevertheless be times when certain pages or features are temporarily unavailable because of maintenance, technical issues, upgrades, or circumstances outside our control.

We may update, modify, improve, or discontinue website features when necessary.

We cannot guarantee uninterrupted access to every part of the website at all times.

11. Painting Advice and Application Guidelines

Our website provides product information, application instructions, colour suggestions, and general guidance to help visitors make informed decisions.

This information is intended to be useful, but successful painting depends on more than choosing the right product.

The final result may be influenced by surface condition, preparation, temperature, humidity, dilution, application methods, drying time, and compatibility between products.

For the best results, always follow the instructions provided on the relevant product packaging and official technical documentation.

For complex or specialized projects, we recommend consulting a qualified painter, contractor, or technical professional.

General information published on our website should not be treated as a guarantee of a particular result under every application condition.

12. Product Warranties

Some Sarvottam Paints products may carry specific warranty terms, depending on the product and its intended application.

Any such warranty is subject to the conditions stated in the applicable official warranty documentation.

Information displayed on our website does not automatically extend or replace a product's stated warranty.

For warranty-related questions, please contact our team or refer to the relevant product documentation.

Nothing in these Terms & Conditions limits consumer rights that cannot legally be excluded under applicable law.

13. Accuracy and Limitations

We take care when preparing information for our website, but occasional errors, omissions, or outdated details may occur.

To the extent permitted by applicable law, we do not guarantee that all website content will be complete, accurate, or available at every moment.

Sarvottam Paints will not be responsible for indirect or consequential losses resulting solely from website interruptions, technical errors, or the loss of preferences saved locally in a visitor's browser, except where liability cannot legally be excluded.

We remain responsible for obligations imposed on us by applicable law, including mandatory consumer protections.

14. Changes to These Terms

As our website grows, we may introduce new features, update existing services, or make changes to how information is presented.

We may revise these Terms & Conditions to reflect such developments or changes in applicable legal requirements.

Whenever the terms are updated, the revised version will be published on this page with an updated effective date.

Continued use of the website after changes are published constitutes acceptance of the revised terms to the extent permitted by applicable law.

We encourage visitors to review this page occasionally.

15. Applicable Law

These Terms & Conditions are governed by the applicable laws of Nepal.

Any disputes arising in connection with the use of our website will be handled in accordance with Nepalese law and the jurisdiction of the appropriate courts or authorities.

16. Contact Information

If you have questions about these Terms & Conditions, need clarification about website features, or wish to contact us regarding our products and services, our team will be happy to assist.

Sarvottam Paints Industries Limited

Godawari-2, Attariya, Kailali, Sudurpashchim Province, Nepal

Website: https://sarvottampaints.com

You can also reach us through the contact form available on our website.